Question 1

Ward Information

Accepted Answer

Who's who on the Neonatal Unit
 
Matron
Rachel Wright

Unit Manager
Helen Fletcher

Feeding Coordinators/Breastfeeding Support
All staff are on the unit trained to support families with breast and all other types of feeding
Specialist feeding advisors are available via unit referral

Bereavement Support
Provided by the bereavement link nurse via unit referral

Counselling Service/Psychological Support
There is no support available on the unit. Support should be accessed through own GP

Play Specialists
Available on request from the Paediatric ward
 
What to expect on arrival
 
Access to the unit
Entry is via a locked door, please ring bell to gain access

Who to ask for on arrival
The nurse in charge

Who will give initial update on baby's condition
The nurse caring for your baby can give updates at any time

Medical staff are available during the ward rounds and upon request

Ward Round times
Every morning starting at 10:30am

Quiet time
Daily between 12:30pm and 2:00pm

Accommodation for parents 
3 small double bedrooms on the unit, 2 of which are ensuite on the unit

Accommodation for siblings
Not available

Meal Provision
Food and drink is provided to all parents resident on the unit and to breastfeeding mothers

Self Catering Facilities
Microwave, fridge freezer, crockery and cutlery available. Cereals, bread and milk are also provided free of charge

Mobile Phones
It is important that mobile phones are switched to silent and that telephone calls are made away from the cot side, in the public areas of the hospital as this helps to reduce noise levels which babies can find stressful. Mobile phones can be used to take photographs of your baby

Breast Feeding Facilities/Equipment
There is an expressing room on the unit

Mobile breast pumps are available for use at the cot side

Sitting Area
There is a sitting room and a quiet room on the unit

Play Area/facilities
There are toys available in the parent sitting room. Children should be supervised at all times

Parent Support Group
This Neonatal Unit has its own Facebook support group run by parents, you can join here or search Facebook for Kangaroo Club. Please note this group is only open to parents of preterm/term babies who are or have been on the Neonatal Unit at Lincoln County Hospital.

Nearest B&B/Hotels for other family members
Lincoln Hotel, Eastgate, LN2 1PN or The White Heart Hotel, Bailgate, Lincoln, LN1 3AR both are approximately a 5 minute drive from the hospital

A number of other B&B's/hotels on St Annes Road

Question 2

Visiting Information

Accepted Answer

Visiting Hours
Open access for siblings
Other visitors between 2:00pm and 7:30pm

Numbers allowed per cot
2 plus parents/carers

Restrictions
All visitors must be accompanied by a parent
No children under 16 (siblings excluded)

Question 3

Travel and Parking

Accepted Answer

Hospital Address
Lincoln County Hospital
Greetwell Road
Lincoln
LN2 5QY
 
Nearest car park
Outside the Maternity building

Parking Rates (including any subsidies)
Free, please ask a member of staff on the unit for a parking permit

Nearest bus stop
Outside the Maternity entrance

Nearest Railway Station
Lincoln Central 
St Mary's Street
LN5 7EW

Question 4

Hospital Services

Accepted Answer

Access to a Midwife
A midwife service is available for postnatal ladies from the ward and those who have been discharged home

If you need to access this service, please speak to the nurse in charge on the unit
 
Catering and Shops (on site)
- Restaurant on 1st floor
- Various food outlets throughout the hospital
- WH Smith at hospital main entrance
- Hairdressers at hospital main entrance

Cashpoint
Inside WH Smiths near hospital main entrance - Please note only available during shop opening hours

PALS
Telephone 01522 707071 (open Mon-Fri 8-4) Email pals@ulh.nhs.uk PALS office is located in the hospital main reception

Interpreters
Interpreters are available through Language Line and can be arranged by the unit staff

Religious & Spiritual Support
There is a chapel within the Hospital. Call chaplaincy support is available 24 hours a day providing for all faiths

Laundry
There are no laundry facilities available on site.

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Ward Information

Visiting Information

Travel and Parking

Hospital Services

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