Question 1

Ward Information

Accepted Answer

Who's who on the Neonatal Unit
 
Matron
Vicki Baldwin

Unit Manager
Kirsty Adams

Feeding Coordinators/Breastfeeding Support
All staff on the unit are trained to support families with breast and all other types of feeding

Specialist feeding advisors are available via unit referral

Bereavement Support
Provided by the bereavement support midwife via unit referral

Counselling Service/Psychological Support
A neonatal psychologist works on the unit and can be utilised by all parents

Play Specialists
Available on request from the Children's Hospital
 
What to expect on arrival
 
Access to the unit
Entry is via a locked door, please ring bell to gain access

Who to ask for on arrival
The nurse in charge or the nurse caring for your baby

Who will give initial update on baby's condition
The nurse caring for your baby can give updates at any time
Medical staff are available during the ward rounds and upon request

Ward Round times
Every morning starting at 9:00am and every evening between 5:00pm and 6:00pm

Quiet time
There is no dedicated quiet time. The unit promotes a quiet and peaceful environment at all times

Accommodation for parents
3 large on-suite bedrooms are available on the unit

Accommodation for siblings
Not available

Meal Provision
Breakfast and evening meal provided to mothers staying overnight on the unit. 
Parents can be provided with a voucher for 20% discount in the hospital restaurant

Self Catering Facilities
Fridge, microwave, hot water boiler, crockery and cutlery available. Tea, coffee, sugar and milk are also provided free of charge

Mobile Phones
It is important that mobile phones are switched to silent and that telephone calls are made away from the cot side, in the public areas of the hospital as this helps to reduce noise levels which babies can find stressful. Mobile phones can be used to take photographs of your baby

Breast Feeding Facilities/Equipment
There is a breastfeeding room on the unit
Mobile breast pumps are available for use at the cot side
A number of breast pumps are also available to loan for use at home whilst baby is on the unit

Sitting Area
There is a lounge, sitting rooms and a quiet room on the unit
There is also an outdoor seating area in the courtyard

Play Area/facilities
There is a play area available
Children should be supervised at all times

Parent Support Group
The unit has its own Facebook support group run by parents, you can join here or search Facebook for BURPS NeoNatal Support Group - Derby. Please note this group is only open to parents, relatives and friends of preterm/term babies who are or have been on the neonatal unit

Nearest B&B/Hotels for other family members
Premier Inn, Manor Park Way, Uttoxeter New Road, Derby, DE22 3HN. Opposite the hospital on A516

Question 2

Visiting Information

Accepted Answer

Visiting Hours
Open access for grandparents and siblings
Others visitors between 2:00pm and 4:00pm and 6:00pm and 8:00pm

Numbers allowed per cot
3 (one of these must be a parent)

Restrictions
All visitors must be accompanied by a parent unless pre-arranged with a member of staff on the unit

Question 3

Travel and Parking

Accepted Answer

Hospital Address
Royal Derby Hospital
Uttoxeter Road
Derby
DE22 3NE
 
Nearest car park
Car park 6, opposite the hospital maternity entrance

Parking Rates (including any subsidies)
Parents will be required to obtain a ticket then entering the car park and then this ticket will need to be stamped to remove the charge when exiting the car park

Nearest bus stop
Onsite

Nearest Railway Station
Derby
Railway Terrace
Derby
DE1 2RU

Question 4

Hospital Services

Accepted Answer

Access to a Midwife
A midwife service is available for postnatal ladies from the ward and those who have been discharged home
If you need to access this service, please speak to the nurse in charge on the unit
 
Catering and Shops (on site)
- Restaurant on Level 5 in main hospital
- Various League of Friends and Costa Coffee outlets
- Marks and Spencer food available at hospital main entrance
- Vending machines available throughout the hospital
- Pharmacy at hospital main entrance

Cashpoint
At hospital main entrance and within Costa Coffee in Maternity & Gynaecology, Level 1

PALS
Telephone 01332 785166 (open Mon-Fri 9-5)24hour telephone 0800 7837691Email dhft.contactpals@nhs.net The PALS office is located on Level 1 at hospital main entrance

Interpreters
Interpreters and signers are available and can be arranged by the unit staff

Religious & Spiritual Support
There is a chapel within the Hospital. Call chaplaincy support is available 24 hours a day providing for all faiths

Laundry
Laundry facilities are available in parents accommodation at the Children's Hospital

Royal Derby Hospital

Bahay

Ang aming mga Unit

Royal Derby Hospital

Ward Information

Visiting Information

Travel and Parking

Hospital Services

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