Question 1

Ward Information

Accepted Answer

Who's who on the Neonatal Unit
 
Matron
Ellen Cutler and Zara Doubleday

Unit Manager
Vicky Seymour

Feeding Coordinators/Breastfeeding Support
All staff on the unit are trained to support families with breast and all other types of feeding. 
Specialist feeding advisors are available via unit referral

Bereavement Support
Provided by the neonatal bereavement nurse and bereavement support midwife via unit referral

Counselling Service/Psychological Support
A neonatal psychologist works on the unit and can be utilised by all parents

Play Specialists
None
 
What to expect on arrival
 
Access to the unit
Entry is via a locked door, please ring buzzer to gain access

Who to ask for on arrival
The nurse in charge or the nurse caring for your baby

Who will give initial update on baby's condition
The nurse caring for your baby can give updates at any time

Medical staff are available during the ward rounds and upon request

Ward Round times
Every day between 11:00am and 1:00pm

Quiet time
Daily between 1:30pm and 2:30pm

Accommodation for parents
6 bedrooms are available on Ward B26
2 ensuite rooming in bedrooms on the unit for parents to get used to caring for their baby just prior to discharge

Accommodation for siblings
Not available

Meal Provision
All parents get meal vouchers

Self Catering Facilities
Fridge, microwave, kettle, cutlery and crockery available. Tea, coffee, milk, sugar, bread and butter are also provided free of charge

Mobile Phones
It is important that mobile phones are switched to silent and that telephone calls are made away from the cot side, in the public areas of the hospital as this helps to reduce noise levels which babies can find stressful. Mobile phones can be used to take photographs of your baby

Breast Feeding Facilities/Equipment
There is a expressing room on the unit
Mobile breast pumps are available for use at the cot side
A number of breast pumps are also available to loan for use at home whilst baby is on the unit

Sitting Area
There is a sitting room with TV and a quiet room on the unit

Play Area/facilities
There is a toy box located in the parent sitting room. Children should be supervised at all times

Parent Support Group
Our parent support group is called Nottingham Neonatal Family Group, and is held on the second Wednesday of every month at Trent Vineyard

This Neonatal Unit has an official Facebook page, visit the page here()

This Neonatal Unit has its own Facebook support group run by parents, you can join here ()or search Facebook for Nottingham Neonatal Unit City Hospital NNU & QMC Queens Medical Centre. Please note the group is only open to parents of preterm/term babies who are or have been on the Neonatal Unit at either Nottingham QMC or City Campus

Nearest B&B/Hotels for other family members
De Vere Jubilee Conference Centre, Triumph Road, Nottingham, NG8 1DH, which is approximately a 5 minute drive away from the hospital
There are a number of other B&B/Hotels which are all within a 5 minute drive

Question 2

Visiting Information

Accepted Answer

Visiting Hours
Open access for siblings
Other visitors between 2:00pm and 4:00pm and between 6:00pm and 9:00pm

Numbers allowed per cot
3 (one of these must be a parent)

Restrictions
All visitors must be accompanied by a parent
No children under 14 (siblings excluded)

Question 3

Travel and Parking

Accepted Answer

Hospital Address
Queen's Medical Centre Campus
Derby Road
Nottingham
NG7 2UH
 
Nearest car park
Visitor car park 1, opposite East Block

Parking Rates (including any subsidies)
Free for parents, please speak to a member of staff on the unit

Nearest bus stop
At Main Entrance

Nearest Railway Station
Nottingham
Station Road
Nottingham
NG2 3AQ

Question 4

Hospital Services

Accepted Answer

Access to a Midwife
A midwife service is available for postnatal ladies from the ward and those who have been discharged home

If you need to access this service, please speak to the nurse in charge on the unit
 
Catering and Shops (on site)
- Eatwell restaurant on D4
- Eatwell café, Costa Coffee and Amigos Newsagents at hospital main entrance
- Various other food outlets throughout the hospital
- Stock shop (Ladies Fashion)
- Chemist at hospital main entrance

Cashpoint
In corridor behind Costa Coffee and Amigos Newsagents in hospital main entrance area

PALS
Tel 0800 183 0204 (open Mon-Fri 10-12 and 1.30-3.30)
Email pals@nuh.nhs.uk

Interpreters
Interpreters and signers are available and can be arranged by the unit staff

Religious & Spiritual Support
There is a chapel within the Hospital

Laundry
Please speak to a member of staff

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