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Relatório de exceção

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Relatório de exceção
Formulários

What are the RENS forms and why are we using them?

RENS stands for Recognising Excellence in Neonatal Services. It is an online form that we would like all colleagues throughout the East Midlands Neonatal Network to use to highlight the excellent practice and projects being carried out in the Network. We would like to support all neonatal services to celebrate their achievements and excellence by fostering a culture of shared learning opportunities and building resilience to boost morale within our workforce.

When should a nomination be completed?

Below are examples of when you might like to submit a nomination for a colleague or staff group, however, this is not exhaustive:

  • Providing high quality patient care and support under extremely difficult circumstances.

  • Innovations that promote and improve service quality and safety.

  • Excellence in cross service working.

  • Outstanding achievement in education, teaching or training programmes.

  • Outstanding contribution to Leadership and Management.

  • Excellence in supporting colleagues.

  • Contribution to research.

  • Policy and guideline making.

  • New safety initiatives.

  • Outstanding dedication and commitment to improving the experience of families.

How do I nominate a colleague or staff group?

Click on the link below and complete the form, then press the submit button. Note that you can either nominate an individual or a group.

RENS Nomination Form (form opens in a new window)

What happens next?

The Neonatal Network Management team will review the nominations on a quarterly basis and will contact all those mentioned to recognise their outstanding performance.

Good luck to all of our colleagues.

🌼 A Daisy Award for Becs 🌼

Becs is a Junior Sister on the Local Neonatal Unit at Northampton. Becs was recently awarded a Daisy Award following a nomination from a parent for the care that she and her baby received on the unit.

You can read Becs nomination story below and we think that you will agree that she was a very worthy winner.

 

"Our daughter was born 13 weeks early. This was so very scary and upsetting for us both as first time parents. Our daughter has been a patient on Gosset ward for over 9 weeks. Becs was one of the first nurses we met. The first few visits to the ward we found very scary and we were anxious about what news was waiting for us about our girl. But Becs explained everything in such detail, in a way we could understand. I had never changed a nappy before and my first time doing this was for my tiny daughter. Becs helped me, said I did a good job and demonstrated in other ways I could bond with my daughter. 

Becs is always smiling and having been on Gosset every day for 9 weeks I can see how hard she works and never cuts corners. My hands during the first few weeks of being on Gosset with my daughter got incredibly dry, sore and cracked from all the sanitizer. Becs surprised me one day and had bought me some hand cream saying she knows how it must be hard for me too look after myself right now. That is how amazing and thoughtful Becs is. 

Becs also provided my daughter with a comforter and me with milestone cards, a diary and a kit to take ink prints of my daughters hands and feet. I have written about Becs in my daughters diary so she can know how amazing she was to me and is as a nurse. 

Becs is a true asset to Gosset ward. I always felt so calm and reassured when Becs was looking after my little girl. We know she would be in safe hands and that Becs would always be honest with us. Becs truly deserves an award. She works so hard and is absolutely amazing. Thank you Becs, always."

 

Congratulations Becs!

Sistema & Processo

A Rede de Parto Operacional Neonatal de East Midlands (EMNODN) definiu claramente os caminhos de atendimento que foram acordados pelos médicos, pela equipe de gerenciamento da rede e pela equipe especializada de comissionamento. É importante monitorar se esses caminhos estão funcionando de forma eficaz para garantir que cada bebê seja atendido na unidade mais apropriada.

O BadgerNet inclui um componente de relatório de exceção que pode melhorar o gerenciamento da rede e a compreensão das exceções de caminho. Os relatórios são baseados em elementos-chave da Especificação Nacional do Serviço de Cuidados Críticos Neonatais (E08), que define as unidades como Unidades de Terapia Intensiva em Rede (UTINs), Unidades Neonatais Locais (LNUs) ou Unidades de Cuidados Especiais (UCS), e, portanto, podem não espelhar as vias atualmente acordadas para todos os serviços EMNODN. No entanto, será responsabilidade do líder clínico da rede filtrar a lista antes de qualquer revisão de caso local.

Além das exceções de caminho geradas pelo relatório BadgerNet, as unidades serão solicitadas a revisar bebês com menos de 27 semanas nascidos em um LNU ou SCU, repatriações fracassadas e transferências inadequadas. Isso dará uma indicação das pressões de demanda e outros bloqueios para o fluxo adequado dentro da rede.

Uma lista validada de exceções será enviada aos Líderes de Serviço da Unidade Neonatal trimestralmente.  As unidades completarão e retornarão um  Formulário de relatório de exceção  para cada exceção, e estes serão agrupados em um Relatório de Resumo de Exceções de Rede, que será apresentado em cada reunião do Grupo de Governança Clínica.  Isso fornecerá ao Grupo de Governança Clínica e ao Conselho da Rede uma imagem precisa da conformidade das vias e quaisquer motivos em que a não conformidade com as vias da Rede tenha sido inevitável.  Também fornecerá garantia contratual à Equipe de Comissionamento Especializada, se necessário.

Formulários

University Hospitals of Derby and Burton received 722 nominations for their 2022 Making A Difference Awards and one of those nominations was for our Neonatal colleagues at Burton.  The nomination was acknowledged by the Chief Executive, Stephen Posey, who stated that it was a huge honour and shows that the teams compassionate approach was recognised and valued by others. He went on the say that the team should take a moment and feel proud of the excellent contribution they all make to the organisation. As part of the nomination a mother who had her baby on the unit said:

 

“I cannot put into words the gratitude I have for you all (the NNU team). The impeccable care both me and my baby received means the world to me. I will never forget the guiding lights you all were in the most petrifying week of my life.”

 

Congratulations on this recognition Team Burton, a fantastic achievement!

🌼 A Daisy Award for Becs 🌼

Becs is a Junior Sister on the Local Neonatal Unit at Northampton. Becs was recently awarded a Daisy Award following a nomination from a parent for the care that she and her baby received on the unit.

You can read Becs nomination story below and we think that you will agree that she was a very worthy winner.

 

"Our daughter was born 13 weeks early. This was so very scary and upsetting for us both as first time parents. Our daughter has been a patient on Gosset ward for over 9 weeks. Becs was one of the first nurses we met. The first few visits to the ward we found very scary and we were anxious about what news was waiting for us about our girl. But Becs explained everything in such detail, in a way we could understand. I had never changed a nappy before and my first time doing this was for my tiny daughter. Becs helped me, said I did a good job and demonstrated in other ways I could bond with my daughter. 

Becs is always smiling and having been on Gosset every day for 9 weeks I can see how hard she works and never cuts corners. My hands during the first few weeks of being on Gosset with my daughter got incredibly dry, sore and cracked from all the sanitizer. Becs surprised me one day and had bought me some hand cream saying she knows how it must be hard for me too look after myself right now. That is how amazing and thoughtful Becs is. 

Becs also provided my daughter with a comforter and me with milestone cards, a diary and a kit to take ink prints of my daughters hands and feet. I have written about Becs in my daughters diary so she can know how amazing she was to me and is as a nurse. 

Becs is a true asset to Gosset ward. I always felt so calm and reassured when Becs was looking after my little girl. We know she would be in safe hands and that Becs would always be honest with us. Becs truly deserves an award. She works so hard and is absolutely amazing. Thank you Becs, always."

 

Congratulations Becs!

Sistema & Processo

A Rede de Parto Operacional Neonatal de East Midlands (EMNODN) definiu claramente os caminhos de atendimento que foram acordados pelos médicos, pela equipe de gerenciamento da rede e pela equipe especializada de comissionamento. É importante monitorar se esses caminhos estão funcionando de forma eficaz para garantir que cada bebê seja atendido na unidade mais apropriada.

O BadgerNet inclui um componente de relatório de exceção que pode melhorar o gerenciamento da rede e a compreensão das exceções de caminho. Os relatórios são baseados em elementos-chave da Especificação Nacional do Serviço de Cuidados Críticos Neonatais (E08), que define as unidades como Unidades de Terapia Intensiva em Rede (UTINs), Unidades Neonatais Locais (LNUs) ou Unidades de Cuidados Especiais (UCS), e, portanto, podem não espelhar as vias atualmente acordadas para todos os serviços EMNODN. No entanto, será responsabilidade do líder clínico da rede filtrar a lista antes de qualquer revisão de caso local.

Além das exceções de caminho geradas pelo relatório BadgerNet, as unidades serão solicitadas a revisar bebês com menos de 27 semanas nascidos em um LNU ou SCU, repatriações fracassadas e transferências inadequadas. Isso dará uma indicação das pressões de demanda e outros bloqueios para o fluxo adequado dentro da rede.

Uma lista validada de exceções será enviada aos Líderes de Serviço da Unidade Neonatal trimestralmente.  As unidades completarão e retornarão um  Formulário de relatório de exceção  para cada exceção, e estes serão agrupados em um Relatório de Resumo de Exceções de Rede, que será apresentado em cada reunião do Grupo de Governança Clínica.  Isso fornecerá ao Grupo de Governança Clínica e ao Conselho da Rede uma imagem precisa da conformidade das vias e quaisquer motivos em que a não conformidade com as vias da Rede tenha sido inevitável.  Também fornecerá garantia contratual à Equipe de Comissionamento Especializada, se necessário.

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