Question 1

Ward Information

Accepted Answer

Who's who on the Neonatal Unit
 
Matron
Melanie Johnson

Unit Manager
Vacant

Feeding Coordinators/Breastfeeding Support
Staff on the unit are trained to support families with breast and all other types of feeding. 
Specialist feeding advisors are available via unit referral

Bereavement Support
Bereavement support via unit referral

Counselling Service/Psychological Support
A neonatal psychologist works on the unit and can be accessed by all parents, in addition there is a counsellor who can also support families

Play Specialists
Available on request from the Paediatric ward.
 
What to expect on arrival
 
Access to the unit
Entry is via a locked door, please ring buzzer to gain access

Who to ask for on arrival
The nurse caring for your baby

Who will give initial update on baby's condition
The nurse caring for your baby can give updates at any time
Medical staff are available during the ward rounds and upon request

Ward Round times
11:00am weekdays, times vary on weekends

Quiet time
Daily between 1:00pm and 3:00pm

Accommodation for parents
3 double ensuite bedrooms are available on the unit

Accommodation for siblings
Not available

Meal Provision
Parents are entitles to a £10.00 meal voucher each day, which can be used in the hospital restaurant, please note the restaurant closes at 3:00pm

Self Catering Facilities
Hot water boiler, microwave, fridge, crockery and cutlery available. Tea, coffee, milk, sugar, bread and cereal are also provided free of charge

Mobile Phones
It is important that mobile phones are switched to silent and that telephone calls are made away from the cot side, in the public areas of the hospital as this helps to reduce noise levels which babies can find stressful. Mobile phones can be used to take photographs of your baby

Breast Feeding Facilities/Equipment
There is an expressing room on the unit
Mobile breast pumps are available for use at the cot side
A number of breast pumps are also available to loan for use at home whilst baby is on the unit

Sitting Area
There is a sitting room with TV and a quiet room on the unit

Play Area/facilities
There is a play area available. Children should be supervised at all times

Parent Support Group
A parent support group called ‘Cuppa and Chat’ runs monthly in the community. 
Each Wednesday, Clare Harris from the Emily Harris Foundation holds a group in the parents sitting area 10:00am until 11:30am
This neonatal unit has its own Facebook support group run by parents, you can join here ()or search Facebook for Mini Miracles Parents Group. Please note this group is only open to parents of preterm/term babies who are or have been on the neonatal unit at King's Mill Hospital

Nearest B&B/Hotels for other family members
Travel Lodge, Lakeside Point, Mansfield Road, Sutton in Ashfield, NG17 4HG, which is approximately a 5 minute drive from the hospital

Question 2

Visiting Information

Accepted Answer

Visiting Hours
Open access for siblings
Other visitors between 1:00pm and 7:00pm

Numbers allowed per cot
2 plus parents/carers

Restrictions
All visitors must be accompanied by a parent
No children under 16 (siblings excluded)

Question 3

Travel and Parking

Accepted Answer

Hospital Address
King's Mill Hospital
Mansfield Road
Sutton in Ashfield
Nottinghamshire
NG17 4JL
 
Nearest car park
Car park 1, opposite the hospital main entrance
 
Parking Rates (including any subsidies)
Free for parents, please ask a member of staff on the unit.
7 day saver pass £12.50
4 week saver pass is £30.00
 
Nearest bus stop
Directly outside hospital
 
Nearest Railway Station
Mansfield
Station Road
Mansfield
NG18 5RN

Question 4

Hospital Services

Accepted Answer

Access to a Midwife
A midwife service is available for postnatal ladies from the ward and those who have been discharged home

If you need to access this service, please speak to the nurse in charge on the unit
 
Catering and Shops (on site)
- Spice of Life restaurant on 6th floor
- Café on ground floor near outpatients - volunteer run shop with funds going back into hospital
- WH Smith in hospital main entrance
- Stock Shop (Ladies Fashion) in hospital main entrance
- Costa Coffee in hospital main entrance

Cashpoint
Inside WH Smiths at hospital main entrance. Please note only available during shop opening hours

PALS
Telephone 01623 672222 (open Mon-Fri 8.30-5).
Email pet@sfh-tr.nhs.uk
The PALS office is located in the hospital main foyer

Interpreters
Intepreters are available through thebigword and can be arranged by unit staff

Religious & Spiritual Support
There is a faith centre within the hospital. Call chaplaincy support is available 24 hours a day providing for all faiths

Laundry
There are no laundry facilities available on site.

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