Question 1

Ward Information

Accepted Answer

Who's who on the Neonatal Unit
 
Matron
Davina Bhardwaj, Elsie Kumar and Rina Chauhan
 
Unit Manager
Chelsea Larn

Feeding Coordinators/Breastfeeding Support
All staff on the unit are trained to support families with breast and all other types of feeding. 
Specialist feeding advisors are available via unit referral

Bereavement Support
Provided by the family liaison support team via unit referral

Counselling Service/Psychological Support
A neonatal psychologist works on the unit and can be utilised by all parents

Play Specialists
A play specialist is available, a copy of the timetable can be accessed in the parent lounge.
 
What to expect on arrival
 
Access to the unit
Entry is via a locked door, please ring buzzer to gain access

Who to ask for on arrival
The nurse caring for your baby

Who will give initial update on baby's condition
The nurse caring for your baby can give updates at any time.

Medical staff are available during the ward rounds and upon request

Ward Round times
Every day between 9.30am and 11.30am except Friday which is between 10.00am - 12.00pm

Quiet time
Daily between 12.00pm and 2.00pm.
 
Accommodation for parents
3 double en-suite bedrooms are available on the unit. 
Extra parent bedrooms are available within the maternity hospital.
 
Accommodation for siblings
Not available
 
Meal Provision
All meals provided to mothers staying overnight on the unit.
 
Self Catering Facilities
Fridge, microwave, crockery and cutlery available. Tea, coffee, milk, cordial, bread, butter, jam and marmalade are also provided free of charge.
 
Mobile Phones
It is important that mobile phones are switched to silent and that telephone calls are made away from the cot side, in the public areas of the hospital as this helps to reduce noise levels which babies can find stressful. Mobile phones can be used to take photographs of your baby.
 
Breast Feeding Facilities/Equipment
There is a expressing room on the unit. 
Mobile breast pumps are available for use at the cot side. 
A number of breast pumps are also available to loan for use at home whilst baby is on the unit.
 
Sitting Area
There is a parent lounge with TV and a quiet room on the unit.
 
Play Area/facilities
There is a play area available. 
Children should be supervised at all times unless the play specialist is available (timetable available in the parents sitting room).
 
Parent Support Group
A coffee morning providing parent support is run by ADAPT. For further information please contact a member of the ADAPT team.
 
Nearest B&B/Hotels for other family members
Castle Park Hotel, 12 Millstone Lane, Leicester, LE1 5JN. 
Or Holiday Inn, Filbert Way, Rawdykes Road, Leicester, LE2 7FL, both approximately a 5 minute drive from the hospital.

Question 2

Visiting Information

Accepted Answer

Visiting Hours
Open access for siblings
Other visitors between 2:00pm  and 8:00pm

Numbers allowed per cot
3 (one of these must be a parent)

Restrictions
All visitors must be accompanied by a parent
No children (siblings excluded)

Question 3

Travel and Parking

Accepted Answer

Hospital Address
Leicester Royal Infirmary
Infirmary Square
Leicetser
LE1 5WW
 
Nearest car park
Multi Storey car park, entrance on Havelock Street

Parking Rates (including any subsidies)
Free for parents, please speak to a member of staff on the unit

Nearest bus stop
Outside Hospital on Infirmary Road

Nearest Railway Station
Leicester
London Road
LE2 0QB

Question 4

Hospital Services

Accepted Answer

Access to a Midwife
A midwife service is available for postnatal ladies from the ward and those who have been discharged home

If you need to access this service, please speak to the nurse in charge on the unit
 
Catering and Shops (on site)
- Restaurant on Level 0 of the Balmoral Building
- Various other food outlets and WRVS shops throughout the hospital
 
Cashpoint
Within the restaurant, Level 0 of the Balmoral Building - please note only available during restaurant opening hours. Adjacent to reception, level 1 of the Balmoral Building
 
PALS
Telephone 0808 178 8337 (open Mon-Fri 10-4)
Email pils@uhl-tr.nhs.uk
 
Interpreters
Interpreters and signers are available and can be arranged by the unit staff
 
Religious & Spiritual Support
There is a chapel and prayer rooms within the Hospital
 
Laundry
There are no laundry facilities available on site

Leicester Royal Infirmary

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