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Pilgrim Hospital (Boston)

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Pilgrim Hospital

Tel: 01205 364801
Trust Website: www.ulh.nhs.uk

Hospital Services

Access to a Midwife
A midwife service is available for postnatal ladies from the ward and those who have been discharged home

If you need to access this service, please speak to the nurse in charge on the unit
Catering and Shops (on site)
- Restaurant on ground floor
- Small coffee shop at hospital main reception
- WRVS in outpatients department
- WH Smith at hospital main entrance
- Hairdressers at hospital main entrance

Inside WH Smiths at hospital main entrance. Please note only available during shop opening hours

Telephone 01205 446243 (open Mon, Wed, Fri 8-4 and Tues, Thurs 8-8)
Email pals@ulh.nhs.uk
The PALS office is location in the hospital main reception

Interpreters are available through LanguageLine and can be arranged by the unit staff

Religious & Spiritual Support
There is a chapel within the Hospital. Call chaplaincy support is available 24 hours a day providing for all faiths

There are no laundry facilities available on site.

Visiting Information

Visiting Hours
Grandparents between 8.00am and 12.30pm and 2.00pm and 7.30pm.
All other visitors between 2.00pm and 7.30pm

Anytime between 8.00am and 12.30pm and 2.00pm and 7.30pm

Numbers allowed per cot
2 plus Parents/Carers

All visitors must be accompanied by a parent
No children

Ward Information

Who's who on the Neonatal Unit Matron
Catherine Franklin

Unit Manager
Carole Chapman

Consultant Paediatricians
Dr Reddy-Hande, Dr Broodbank, Dr Kumar, Dr Naydve- Grigorova, Dr Gantasala

Advanced Neonatal Nurse Practitioners (ANNPs)
There are no ANNPs Feeding Coordinators/Breastfeeding Support
All staff on the unit are trained to support families with breast and all other types of feeding.
Specialist feeding advisors are available via unit referral

Bereavement Support
Provided by a bereavement officer via unit referral

Counselling Service/Psychological Support
Available through the chaplaincy. Additional support can be accessed via own GP

Play Specialists
Available on request from the Paediatric ward What to expect on arrival Access to the unit
Entry is via a locked door, please ring bell to gain access

Who to ask for on arrival
The nurse in charge

Who will give initial update on baby's condition
The nurse caring for your baby can give updates at any time
Medical staff are available during the ward rounds and upon request

Ward Round times
Every morning starting at 9.30am

Quiet time
Daily between 12.30pm and 2.00pm

Accommodation for parents
2 double on-suite bedrooms are available on the unit

Accommodation for siblings
Not available

Meal Provision
Food and drink provided to all parents resident on the unit

Self Catering Facilities
Microwave, fridge freezer, kettle, toaster, crockery and cutlery available. Cereals, bread, tea, coffee, milk, sugar and some tinned food are also provided free of charge

Mobile Phones
It is important that mobile phones are switched to silent and that telephone calls are made away from the cot side, in the public areas of the hospital as this helps to reduce noise levels which babies can find stressful. Mobile phones can be used to take photographs of your baby

Breast Feeding Facilities/Equipment
There is a breastfeeding room on the unit
Mobile breast pumps are available for use at the cot side

Sitting Area
There is a sitting room on the unit

Play Area/facilities
There are toys available in the parent sitting room. Children should be supervised at all times

Parent Support Group
Our parent support group is called Little Snapps, and is held on the first Tuesday of every month at the Sure Start Centre, Norfolk Street, Boston. For further information or please speak to Hayley Gatens or Kim Silvester. The unit also has its own Facebook support group, you can join here or search Facebook for LITTLE SNAPPS. Please note this group is only open to parents and families of preterm/term babies who are or have been on the neonatal unit or in transitional care

Nearest B&B/Hotels for other family members
Premier Inn, Wainfleet Road, Boston, PE21 9RW approximately a 5 minute walk from the hospital

Maps & Directions

Hospital Address Pilgrim Hospital Sibsey Road Boston Lincolnshire PE21 9QS Nearest car park
In front of the hospital main building

Parking Rates (including any subsidies)
Free, please ask a member of staff on the unit for a parking permit

Nearest bus stop
Outside A&E

Nearest Railway Station
Station Approach
PE21 3RN

This Neonatal Unit has its own Facebook support group run by parents, you can join here or search Facebook for LITTLE SNAPPS (Neonatal Unit of Pilgrim Hospital). Please note this group is only open to parents of preterm/term babies who are or have been on the Neonatal Unit at Pilgrim Hospital.